Current situation with Canada Post
Fast delivery continues
Despite the potential disruption due to a Canada Post strike, we want to reassure you that order processing and delivery continue without interruption.
Thanks to our reliable network of shipping partners, most parcels are delivered within 24 hours of being prepared.
As always, we remain fully committed to providing you with prompt, efficient service that meets your expectations.
Shipping
SHIPPING FEES:
In Canada, we offer free shipping on all orders over $100 before taxes. For orders under $100, a shipping fee of $9.95 applies. There are no shipping fees for orders shipped to stores.
🚨 U.S. Shipping: Temporarily Suspended.
Shipments to the United States will resume soon. Thank you for your understanding.
In the United States, all orders shipped within the US will incur a flat rate shipping fee of $25 CAD.
ORDER CONFIRMATION:
When your order is complete, you will receive an email confirmation. Please note that sometimes this email goes to your spam box. If you can't find this email, contact us via the following address:servicealaclientele@ernest.ca
DELIVERY TIME:
Your package will be delivered to you within 2 to 10 business days. But 90% of our orders are delivered within 5 days.
Please note that this timeframe also applies to orders delivered to stores.
Explore the full details on our Terms of Use.